FREQUENTLY ASKED QUESTIONS
Q. Is there a minimum age?
R. The minimum age to learn to dive is 12. However we have a company policy of 14 years old. If you have a child who is 13, and would really like them to learn, please call us to discuss. Parental consent is required for children under 18.
Q. How do I purchase a learn to dive gift voucher?
R. Visit https://scubaworld.rezdy.com/37900/gift-voucher-open-water-course OR call our shop on 54448595 or email email@example.com
Q. Will the learn to dive certification be recognised internationally?
Q. Why would you complete a Try Pool dive experience?
R. Try Scuba’s are perfect for people who want to learn to dive but are unsure if they will enjoy breathing under water.
A 60 minute Try Scuba experience will determine if diving is for you.
When you sign up for the learn to dive course on the same day you complete your Try Scuba experience the money ($75) you paid will be credited towards your learn to dive course.
Q. Does it matter that you’re learning to dive by yourself?
R. Not at all. Over 90% of people who learn to dive with us enroll by themselves.
Q. How long will the course take to complete?
R. 4 full days (roughly 24 – 30 hours). Day 1 and 2 is 7AM – 5PM, Day 3 and 4 is 7AM – 3:30PM.
Q. What equipment will you need?
R. We will supply you with all the equipment that’s required to safely and comfortably scuba dive. This will be personally fitted for you by your instructor.
Q. Where do you go & what do you see?
R. We dive the Coral Reefs just a short 15-20 minute boat ride from our shop. You will explore some of the best dive sites that South East Queensland has to offer. In summer you are likely to see graceful rays, turtles and masses of tropical fish while enjoying 26°C plus water temperatures. From June to November you could witness the spectacle of the migrating humpback whales on the way to or from the dive site. This is a bonus!! There are numerous sandstone formations covered with hard and soft corals, numerous ledges, caves, pinnacles and gutters to explore.
Q. Where does the boat depart?
R. Our dive vessel departs from The Wharf marina – directly outside our dive shop and right next door to Under Water World. For more information about our dive boat please click the following link:-http://scubaworld.com.au/dive-boat/
Q. Will there be any others on my course?
R. Diving is a shared activity and you will always see a group of divers discussing the great things they saw after the dive. We keep your course to a maximum of five (5) people so you can get the attention you need while learning. We can even help with a tailored or private program.
Q. Do I need to be fit?
R. You need to be able to keep yourself a float and be able to swim 200m in a pool. Your Instructors can help and include this as a fun exercise during your training.
Q. What do I get from the course?
R. You get your SSI International Open Water Diver Certification. This is your passport to dive anywhere in the world at dive sites suitable for your training and experience.
Q. What can I do after my course?
R. Your Open Water Diver certification will allow you to dive safely to 18m. You can hire gear, get air fills, and go on organized dive activities like travel, shore dives and boat dives. You can open up more underwater opportunities through a series of fun specialty courses that will hone your skills and take you to new depths.
Q. Is there parking available?
R. Yes, plenty of FREE parking is available.
Q. What happens if I need to cancel my Open Water course?
A. Cancelling your course will incur fees.
Cancel 4 weeks out from the start of your course date = $100 fee
Cancel within 2 to 4 weeks from the start of your course date = $300 fee
Cancel within 2 weeks from the start of your course date = forfeit all monies paid for your course
Q. What happens if I need to transfer my Open Water course?
A. Transferring your course to another date will incur fees.
Transferring 4 weeks out from the start of your course date = $100 fee
Transferring within 2 to 4 weeks from the start of your course date = $300 fee
Transferring within 2 weeks from the start of your course date = forfeit all monies paid for your course
Q. Are the ocean dives weather dependant?
A. Yes, the ocean dives on the beautiful Mooloolaba Coral Reefs are in open sea conditions. There is no protection from surrounding islands & reefs. If the ocean dives are cancelled due to the weather we will reschedule your dives for the following weekend.
Q. How deep will I be able to dive after I gain my Open Water certification?
A. 18 metres.
Q. Will this certification be recognised worldwide?
Q. I’ve heard PADI dive courses are the only courses that are recognised worldwide. Is this true?
For more information about the differences between the PADI Open Water course and our SSI Open Water course click here.
We offer the SSI Open Water course at Scuba World. For more information about SSI click here.
Q. Will I only be able to dive with SSI dive shops because I hold an SSI certification card?
A. No. Your SSI certification card will be recognised by any dive shop in the world.
Q. How do I book an Open Water course?
A. The easiest way to book is online. Simply click here to book. Alternatively you can call our shop . We are open 7 days a week for your convenience.
Q. How far in advance do I need to book the Open Water course?
A. Generally 1 – 2 months in advance.
Q. Where do we meet for the Open Water course?
A. Each day we meet at Scuba World, The Wharf, Parkyn Parade, Mooloolaba, QLD, 4557. We are right next door to Under Water World. Look for the big red dive tank with portholes. For better directions click here.
Q. My partner/friend/family member is a certified diver. Can they come on the boat during the ocean dives and come diving with our group?
A. Yes. We would recommend your partner/friend/family member come diving with you on the last day of your course.
Q. How long have you been teaching people to scuba dive?
A. Since 1979
Q. Do you have a good safety record?
A. Yes. We have trained over 10,000 divers and we boast a 100% training safety record.
Q. Where can I read testimonials from past students?
A. We encourage all our past students to post testimonials on Google Reviews, Facebook Recommendations and TripAdvisor. To read these click on the following links:
Google Reviews – click here
Facebook Recommendations – click here
TripAdvisor – click here